Subject: New Reply Received - Re: Sorry, we had to cancel your order.
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 11 Feb 2021 05:47:53 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Re: Sorry, we had to cancel your order.  Ticket comment <div dir="auto">Hi Centrepoint<div dir="auto"><br></div>
<div dir="auto">I checked my bank account and bank,  I haven't got the refund for this order yet</div>
<div dir="auto"><br></div>
<div dir="auto">Kindly do the needful at earliest </div>
<div dir="auto"><br></div>
<div dir="auto"><br></div>
</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thu, Feb 11, 2021, 7:03 AM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">Hi Deepa,<br><br>Thanks for reaching out to us and giving us the opportunity to serve you.<br><br>With reference to order # 9632672321.<br><br>We truly apologize for the inconvenience however, please understand whenever you place an order, all the items that you want to purchase go to our quality team for a quality check to make sure they are in good condition to be sent to you.<br><br>This order is cancelled, during quality check we found out that item (Solid Notched Lapel Blazer with Long Sleeves and Flap Pockets) were not in a good condition to be sold and that was the last of their stock hence we took them out of your order.<br><br>We will not be happy either if you receive bad items in your order, this is the reason why this one item were cancelled and you received a notification regarding the same item.<br><br>Also, we would like to inform you that at that time your amount was only authorised and we have cancelled the authorization and payment have been back to your bank account we would request you to check with your bank for the same.<br><br>Feel free to reach out to us if you need any further assistance.<br><br>Your Friends,<br>The Support Team</div></div></div>

	

</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2074350