Subject: Ticket Assigned - Conversation with Sailing Calculator
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 10 Feb 2021 10:22:56 +0000

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Sailing Calculator Sailing Calculator                    My order confirmed           02:09 PM, 10th Feb                     Sailing Calculator                    ??           02:09 PM, 10th Feb                   Prince                   Hi, Thank you for contacting us. My name is Prince. How may I help you?           02:11 PM, 10th Feb                   Prince                   Hi, I'm not getting a response from you. Are we still connected?           02:13 PM, 10th Feb                     Sailing Calculator                             02:14 PM, 10th Feb                     Sailing Calculator                    They said my order not confirmed           02:14 PM, 10th Feb                     Sailing Calculator                    and i pay already           02:14 PM, 10th Feb                   Prince                   Kindly allow us a moment to check.       
     02:14 PM, 10th Feb                     Sailing Calculator                    pls confirm it           02:14 PM, 10th Feb                     Sailing Calculator                    ok           02:15 PM, 10th Feb                   Prince                   We'd like to confirm you that order has not been placed successfully as the payment from your credit card used has been unsuccessful.  Please note that the transaction has only been authorized and not captured. An authorized transaction means that the transaction amount has been blocked by the card issuing bank.  If a transaction is not captured, it will be reversed back to the card. You can also contact your bank to confirm the same information.  Do place a new order again with us so we will be able to confirm & deliver it you.           02:19 PM, 10th Feb                   Prince                   Hi, I'm not getting a response from you. Are we still connected?           02:20 PM, 10th Feb                   Prince              
      As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           02:22 PM, 10th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2081352