Subject: Ticket Assigned - Conversation with User
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 10 Feb 2021 10:21:42 +0000

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Helloo           02:07 PM, 10th Feb                   Prince                   Hi, Thank you for contacting us. My name is Prince. How may I help you?           02:08 PM, 10th Feb                     User                    I place my order 4 times. I dont know what happen. I change my method in buying it.           02:08 PM, 10th Feb                     User                    Now when i check my order history there are 5 same order.           02:09 PM, 10th Feb                   Prince                   Please do let know your order number?           02:09 PM, 10th Feb                   Prince                   Hi, I'm not getting a response from you. Are we still connected?           02:11 PM, 10th Feb                     User                             02:11 PM, 10th Feb                     User                    Please chec
 k           02:11 PM, 10th Feb                     User                    I want it to change in cash on delivery instead of using tabby           02:12 PM, 10th Feb                     User                    Theres no option for cancel           02:12 PM, 10th Feb                   Prince                   Kindly allow us a moment to check.           02:13 PM, 10th Feb                     User                    Okey           02:14 PM, 10th Feb                   Prince                   We'd like to confirm you that orders has not been placed successfully as the payment from your credit card used has been unsuccessful.  Please note that the transaction has only been authorized and not captured. An authorized transaction means that the transaction amount has been blocked by the card issuing bank.  If a transaction is not captured, it will be reversed back to the card. You can also contact your bank to confirm the same information.  Do place a new order again with cash on delivery
  delivery method. So, we will be able to confirm & deliver it you.           02:17 PM, 10th Feb                   Prince                   Hi, I'm not getting a response from you. Are we still connected?\           02:19 PM, 10th Feb                   Prince                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           02:21 PM, 10th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2081349