Subject: New Reply Received - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 10 Feb 2021 07:13:05 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="auto">Hello,</div>
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<div dir="auto">Please find attached the item that i had ordered and the item that i received.</div>
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<div dir="auto">Earring i ordered</div>
<div dir="auto"><img id="HEV1612941082285" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE5MTI2MzkzMywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.wemZqYz760basFOnqg2hH29auMAMv0disGbcGj6Cjso" width="219" height="462" style=""></div>
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<div dir="auto">Earring i received</div>
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<div dir="auto"><img id="HEV1612941089268" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE5MTI2MzkzNCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.-H6VwK9ZrdelQ3cpjHPoQDzYIHjcUS2n_IOwMP1AxBg" width="225" height="220"></div>
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<div dir="auto" style="font-size:85%; color:#575757">Sent from my Samsung Galaxy smartphone.</div>
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<div>-------- Original message --------</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Centrepoint &lt;[email-masked]&gt; 
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<div>Date: 2/10/21 6:42 AM (GMT+04:00) </div>
<div>To: [email-masked] </div>
<div>Subject: Re: [#2077494] - Returns </div>
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<div dir="ltr">Hi Kopila,<br>
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Thank you for getting in touch with us.<br>
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With reference to order # 9634228520.<br>
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We sincerely apologise for the inconvenience caused.<br>
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This is really unfortunate that you had received a wrong item in your purchase with us. We understand that you are sceptical about your future purchases.<br>
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Please be assured as we have forwarded this issue to our concerned team and they are going to make sure you get your proper products for your future purchases.<br>
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We would also request you to provide us some snapshots of the wrong item you have received along with the item name.<br>
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We look forward to hearing from you.<br>
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Your friends,<br>
The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2077494