Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 10 Feb 2021 07:03:49 +0000

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Good morning           10:35 AM, 10th Feb                     User                    How Ivan cancel my order?           10:35 AM, 10th Feb                     User                    how can I cancel my order?           10:36 AM, 10th Feb                   Prince                   Hi, Thank you for contacting us. My name is Prince. How may I help you?           10:37 AM, 10th Feb                     User                    Hello prince           10:38 AM, 10th Feb                     User                    I want to cancel my order           10:38 AM, 10th Feb                     User                    may you help me how?           10:38 AM, 10th Feb                   Prince                   Please let us know the order number?           10:39 AM, 10th Feb                     User                    9634557648           10:3
 9 AM, 10th Feb                   Prince                   Kindly allow us a moment to check           10:41 AM, 10th Feb                     User                    Ok           10:42 AM, 10th Feb                     User                    May you deliver my order befor 12/02/2021           10:42 AM, 10th Feb                     User                    ?           10:42 AM, 10th Feb                     User                    as it will delivered on 13/02/2021 I am canceling           10:43 AM, 10th Feb                   Prince                   please allow us a moment.           10:45 AM, 10th Feb                   Prince                   you have placed your order on 10 Feb, 2021. The orders are usually delivered within 2 - 3 working days.  Once this order has been shipped out you will receive an email notification for the same containing the tracking details.  Our courier partner will contact you to arrange a time for delivery. The order should be with you soon.           10:4
 7 AM, 10th Feb                     User                    If I will not receive it tomorrow I want to cancel the order           10:48 AM, 10th Feb                     User                    kindly advise me           10:49 AM, 10th Feb                   Prince                   I can't give the surety for tomorrow delivery.           10:51 AM, 10th Feb                     User                    So please cancel my order           10:52 AM, 10th Feb                   Prince                   Would like to me cancel your order?           10:52 AM, 10th Feb                     User                    Yes           10:52 AM, 10th Feb                   Prince                   Once i cancel the order the amount you have paid online will be refunded back to your original payment method within 7-14 business days.           10:54 AM, 10th Feb                   Prince                   Hi, I'm not getting a response from you. Are we still connected?           10:57 AM, 10th Feb          
            User                    Ok           10:57 AM, 10th Feb                     User                    Please cancel           10:57 AM, 10th Feb                   Prince                   Please allow us a moment to check.           10:59 AM, 10th Feb                     User                    Ok           10:59 AM, 10th Feb                     User                    Thank you           11:02 AM, 10th Feb                   Prince                   As per your request we have cancelled your order.           11:02 AM, 10th Feb                   Prince                   Is there anything else may i help you?           11:02 AM, 10th Feb                     User                    No thank you           11:02 AM, 10th Feb                   Prince                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:03 AM, 10th Feb                                          View conversation in Freshchat https://landmarkgroupservi
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