Subject: Ticket Assigned - Conversation with User
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 10 Feb 2021 05:33:38 +0000

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    I had a question about the kids masks. What age group will it be suitable for?           09:15 AM, 10th Feb                     User                             09:18 AM, 10th Feb                     User                             09:19 AM, 10th Feb                   Prince                   Hi, Thank you for contacting us. My name is Prince. How may I help you?           09:19 AM, 10th Feb                     User                    Description just says kids. It does not specify age group           09:19 AM, 10th Feb                   Prince                   These mask are the free size.           09:21 AM, 10th Feb                     User                    Usually you can see something like 2 to 6 years or 7+ years           09:22 AM, 10th Feb                     User                    I want to confirm this won't be too 
 big for my daughter before getting it           09:22 AM, 10th Feb                     User                    She's 3 years old           09:22 AM, 10th Feb                   Prince                   Please allow us a moment to check.           09:23 AM, 10th Feb                     User                    Okay           09:24 AM, 10th Feb                   Prince                   These are the free size mask           09:28 AM, 10th Feb                   Prince                   If you will face any problem you can choose to return it.           09:29 AM, 10th Feb                     User                    Free size for kids?            09:29 AM, 10th Feb                     User                    Mask that fits 10 year old will be big for a 3 year old correct?           09:29 AM, 10th Feb                     User                    Okay then           09:30 AM, 10th Feb                   Prince                   Is there anything else may i help you?           09:30 AM, 10th F
 eb                   Prince                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           09:33 AM, 10th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2079974