Subject: Ticket Assigned - Conversation with Cold Magnifier
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 10 Feb 2021 05:11:24 +0000

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Cold Magnifier Cold Magnifier                    Good morning sir i just want to follow up my order until now not come           08:55 AM, 10th Feb                     Cold Magnifier                    6270905277 this is my order number           08:55 AM, 10th Feb                   Prince                   Hi, Thank you for contacting us. My name is Prince. How may I help you?           08:59 AM, 10th Feb                   Prince                   Hi, I'm not getting a response from you. Are we still connected?           09:01 AM, 10th Feb                     Cold Magnifier                    Yes           09:01 AM, 10th Feb                     Cold Magnifier                    I need help for my order sir           09:02 AM, 10th Feb                     Cold Magnifier                    Feb 5 i purchased until now not deliver           09:02 AM, 10th Feb   
                 Prince                   Kindly allow us a moment to check.           09:02 AM, 10th Feb                     Cold Magnifier                    Ok sir thank you           09:03 AM, 10th Feb                   Prince                   our courier partner tried to contact you on (+966571782944) and as we have checked that you have rejected the delivery for your order on 08 Feb, 2021.  We would request you to kindly let us know that still you want your order so that we can forward your query to our courier team to check whether it is available to be deliver or not.           09:04 AM, 10th Feb                     Cold Magnifier                    Yes sir i need the item because i sleep that time when they call me and i didnt answer the call           09:06 AM, 10th Feb                     Cold Magnifier                    Can deliver now or tomorrow           09:06 AM, 10th Feb                   Prince                   We have forwarded your query to the concerned team a
 nd will be in touch with you on email ([email-masked]).           09:07 AM, 10th Feb                     Cold Magnifier                    Ok thank you sir           09:08 AM, 10th Feb                     Cold Magnifier                    I wait for the response           09:08 AM, 10th Feb                   Prince                   Is there anything else may i help you?           09:08 AM, 10th Feb                     Cold Magnifier                    I asked about my location sir if it is correct           09:08 AM, 10th Feb                     Cold Magnifier                    Riyadh alkarj harad road almarai company Central Prosesing plant           09:09 AM, 10th Feb                     Cold Magnifier                    Industrial           09:09 AM, 10th Feb                   Prince                   Kindly confirm us your correct address so, that  we can forward it to our courier team.           09:09 AM, 10th Feb                   Prince                   Thank y
 ou for confirming us the address.           09:10 AM, 10th Feb                     Cold Magnifier                    My address here alkarj harad road industrial area almarai company           09:10 AM, 10th Feb                     Cold Magnifier                    Thank you sir           09:10 AM, 10th Feb                   Prince                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           09:10 AM, 10th Feb                     Cold Magnifier                    Your welcome sir           09:11 AM, 10th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2079928