Subject: Ticket Assigned - Conversation with Orange Football
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 10 Feb 2021 05:00:59 +0000

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Orange Football Orange Football                    Hi           08:46 AM, 10th Feb                     Orange Football                    It's me reega           08:46 AM, 10th Feb                   Prince                   Hi, Thank you for contacting us. My name is Prince. How may I help you?           08:47 AM, 10th Feb                     Orange Football                    Hi           08:47 AM, 10th Feb                     Orange Football                    It's me reega           08:47 AM, 10th Feb                     Orange Football                    I want to return to product which I purchase with shukran card 45dhs and cash on delivery charge 20 dhs           08:48 AM, 10th Feb                   Prince                   Please do let us know your order number?           08:49 AM, 10th Feb                     Orange Football                    So I 
 want to get refund to my bank account           08:49 AM, 10th Feb                     Orange Football                    Return for Sanrio Hello Kitty Themed T-sh... +1item(s)  of order 9631252258 is confirmed. Our courier partner will get in touch with you & pick up your return in 7-10 days.           08:49 AM, 10th Feb                     Orange Football                    Return request already submitted           08:50 AM, 10th Feb                   Prince                   Kindly allow us a moment to check.           08:50 AM, 10th Feb                     Orange Football                    Ok tku           08:50 AM, 10th Feb                   Prince                   As we can see you have already created the return request for both of the items.           08:51 AM, 10th Feb                   Prince                   Once the return process done the amount you have paid will be refunded back to your my credit wallet.           08:52 AM, 10th Feb                     Orange Foot
 ball                    My credit wallet means           08:52 AM, 10th Feb                   Prince                   You can use your my credit account in your online purchase in 5 easy steps:   Step 1 - Simply log onto your account Step 2 - Start shopping Step 3 - Add chosen items to basket Step 4 - Proceed to checkout Step 5 - Select the my credit as a payment option           08:52 AM, 10th Feb                     Orange Football                    Actually I would like to credit on to my  bank account           08:53 AM, 10th Feb                   Prince                   If it is cash on delivery the refund amount will be credited to your my credit account.           08:54 AM, 10th Feb                     Orange Football                    How many days will take for return process           08:55 AM, 10th Feb                   Prince                   Our courier team will contact you in 3-5 working days for the collection. Under the tracking ID # RP020921001804.           0
 8:56 AM, 10th Feb                   Prince                   Hi, I'm not getting a response from you. Are we still connected?           08:58 AM, 10th Feb                   Prince                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           09:00 AM, 10th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2079911