Subject: Ticket Assigned - Conversation with Bubbling Doberman
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 09 Feb 2021 13:13:50 +0000

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Bubbling Doberman Bubbling Doberman                    Sorry we got disconnected earlier           05:01 PM, 09th Feb                     Bubbling Doberman                             05:02 PM, 09th Feb                     Bubbling Doberman                    The refund was from these two orders in the shot           05:02 PM, 09th Feb                     Bubbling Doberman                    Totalling 36 QR refund           05:02 PM, 09th Feb                     Bubbling Doberman                    I never got it unfortunately           05:03 PM, 09th Feb                     Bubbling Doberman                    I had paid in cash but never got cash back           05:03 PM, 09th Feb                   Prince                   Hi, Thank you for contacting us. My name is Prince. How may I help you?           05:03 PM, 09th Feb                   Prince            
        Hi, I'm not getting a response from you. Are we still connected?           05:05 PM, 09th Feb                     Bubbling Doberman                    Hi           05:05 PM, 09th Feb                     Bubbling Doberman                    I did not get my refund for about a month now           05:05 PM, 09th Feb                   Prince                   Please allow us a moment to check           05:05 PM, 09th Feb                     Bubbling Doberman                    Referenced above           05:05 PM, 09th Feb                   Prince                   Please allow us a moment to check           05:05 PM, 09th Feb                   Prince                   we have processed the refund of amount (QAR 36 ) for both of the above mentioned orders in your my credit wallet.You can use your my credit account in your online purchase in 5 easy steps:   Step 1 - Simply log onto your account Step 2 - Start shopping Step 3 - Add chosen items to basket Step 4 - Proceed to checkout
  Step 5 - Select the my credit as a payment option           05:08 PM, 09th Feb                     Bubbling Doberman                    So paying by card lets the refund to card, paying by cash makes refund to my wallet           05:09 PM, 09th Feb                     Bubbling Doberman                    Good to find out           05:10 PM, 09th Feb                   Prince                   Yes           05:10 PM, 09th Feb                     Bubbling Doberman                    How long is it valid for?           05:10 PM, 09th Feb                   Prince                   We sincerely apologize for any inconvenience caused.           05:10 PM, 09th Feb                     Bubbling Doberman                    It's not a refund really in that case but more of an exchange           05:10 PM, 09th Feb                   Prince                   It has no expiry date.           05:11 PM, 09th Feb                     Bubbling Doberman                    Should have been clearer on you
 r app           05:11 PM, 09th Feb                     Bubbling Doberman                    Good           05:11 PM, 09th Feb                     Bubbling Doberman                    Thanks           05:11 PM, 09th Feb                   Prince                   Is there anything else may i help you?           05:12 PM, 09th Feb                   Prince                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:13 PM, 09th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2077253