Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 09 Feb 2021 12:14:03 +0000

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello           04:02 PM, 09th Feb                   Bot                   Hi again!           04:02 PM, 09th Feb                     User                    9634140669           04:03 PM, 09th Feb                     User                    that’s my order no           04:03 PM, 09th Feb                     User                    i just requested a refund for my order online           04:03 PM, 09th Feb                     User                    Can you cancel that as I’ll refund it at the store myself           04:03 PM, 09th Feb                   Prince                   Hi, Thank you for contacting us. My name is Prince. How may I help you?           04:04 PM, 09th Feb                     User                    I want to cancel my refund           04:04 PM, 09th Feb                     User                    Because I will get it done myself at the store           04:04 PM, 09th Feb                     User                    Just now I requested for it online but I want to cancel it now           04:05 PM, 09th Feb                   Prince                   Please do let us know your order number?           04:06 PM, 09th Feb                     User                    9634140669           04:07 PM, 09th Feb                   Prince                   Please allow us a moment to check.           04:09 PM, 09th Feb                   Prince                   As we can see you have created a return request for the item (2Xtremz Floral Print Tie-Neck Top with Long Sleeves) on 9 Feb, 2021           04:10 PM, 09th Feb                   Prince                   Hi, I'm not getting a response from you. Are we still connected?           04:11 PM, 09th Feb                   Prince                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           04:13 PM, 09th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2076927