Subject: Ticket Assigned - Conversation with Rolling Wayfarer
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 09 Feb 2021 11:47:10 +0000

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Rolling Wayfarer Rolling Wayfarer                    Hi           03:23 PM, 09th Feb                     Rolling Wayfarer                    I want to exchange my item instead of return           03:23 PM, 09th Feb                     Rolling Wayfarer                    I want one size small           03:23 PM, 09th Feb                     Rolling Wayfarer                    I want to exchange the item           03:25 PM, 09th Feb                     Rolling Wayfarer                    Bcz of size issue           03:25 PM, 09th Feb                   Prince                   Hi, Thank you for contacting us. My name is Prince. How may I help you?           03:25 PM, 09th Feb                     Rolling Wayfarer                    Already told see the chat           03:26 PM, 09th Feb                     Rolling Wayfarer                    I want to exchange my 
 item           03:26 PM, 09th Feb                     Rolling Wayfarer                    Instead of returm           03:26 PM, 09th Feb                   Prince                   Please do let us know your order number along with ths item name?           03:28 PM, 09th Feb                     Rolling Wayfarer                    Ok           03:29 PM, 09th Feb                   Prince                   Kindly let us know your order number along with ths item name?           03:32 PM, 09th Feb                   Prince                   Hi, I'm not getting a response from you. Are we still connected?           03:34 PM, 09th Feb                     Rolling Wayfarer                             03:35 PM, 09th Feb                     Rolling Wayfarer                             03:35 PM, 09th Feb                     Rolling Wayfarer                    Sry there is problem in connectinf           03:35 PM, 09th Feb                   Prince                   Please allow us a moment to che
 ck           03:36 PM, 09th Feb                     Rolling Wayfarer                    I already put request for return instead of refund I want size 30           03:36 PM, 09th Feb                     Rolling Wayfarer                    In exchange           03:37 PM, 09th Feb                   Prince                   We are checking, please allow a moment           03:37 PM, 09th Feb                     Rolling Wayfarer                    Ok           03:37 PM, 09th Feb                   Prince                   We sincerely apologize however, we do not have an exchange option available at this time but we welcome you to shop for a new piece on our website or from a store near you, and return the product to us.           03:40 PM, 09th Feb                     Rolling Wayfarer                    Ok           03:40 PM, 09th Feb                     Rolling Wayfarer                    But if order again delivery charges may apply           03:41 PM, 09th Feb                     Roll
 ing Wayfarer                    That's why I m asking for exchange           03:41 PM, 09th Feb                   Prince                   We apologize but as per now we don't have the exchange policy available.           03:42 PM, 09th Feb                     Rolling Wayfarer                    Ok           03:42 PM, 09th Feb                   Prince                   Is there is anything else may i help you?           03:45 PM, 09th Feb                   Apoorv                   It was a pleasure to assist you. Thank you for shopping with us. Have a wonderful day.           03:46 PM, 09th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2076772