Subject: New Reply Received - Re: Your products are on the way
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 09 Feb 2021 10:20:54 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Re: Your products are on the way  Ticket comment <div class="WordSection1">
<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>Hi – they have just been delivered.
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>Many thanks</span></div>
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<b><span lang="EN-GB" style='font-size:8.0pt;font-family:"Arial",sans-serif;color:black'>Chris Angus</span></b><span lang="EN-GB" style='font-size:8.0pt;font-family:"Arial",sans-serif;color:black'> |<b> Counsel</b></span>
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</span><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:black'>United Arab Emirates</span><span lang="EN-GB" style='font-size:8.0pt;font-family:"Arial",sans-serif;color:black'></span>
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<b><u><span lang="EN-GB" style='font-size:8.0pt;font-family:"Arial",sans-serif;color:black'><a href="http://www.allenovery.com/news/en-gb/articles/Pages/AOs-International-Capital-Markets-practice-recognised-as-top-advisor.aspx" rel="noreferrer"><span style="color:black">Unrivalled
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<div class="MsoNormal"><span lang="EN-GB" style='font-size:8.0pt;font-family:"Arial",sans-serif;color:black'>Leading the way in Islamic Finance:
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From:<span style='font-size:11.0pt;font-family:"Calibri",sans-serif'> Angus, Chris:ICM (DB)
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<b>Sent:</b> 09 February 2021 14:06<br>
<b>To:</b> 'Babyshop' &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: Case Resolved</span>
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>Sorry, how has this been resolved? There is no message below and the items have not been delivered?</span></div>
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>Many thanks</span></div>
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'><br>
Chris</span></div>
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<div class="MsoNormal">
<b><span lang="EN-GB" style='font-size:8.0pt;font-family:"Arial",sans-serif;color:black'>Chris Angus</span></b><span lang="EN-GB" style='font-size:8.0pt;font-family:"Arial",sans-serif;color:black'> |<b> Counsel</b></span>
</div>
<div></div>
<div></div>
<div class="MsoNormal"><b><span lang="EN-GB" style='font-size:8.0pt;font-family:"Arial",sans-serif;color:#C00000'>Allen &amp; Overy LLP</span></b></div>
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<div class="MsoNormal"><span lang="EN-GB" style='font-size:8.0pt;font-family:"Arial",sans-serif;color:blue'></span></div>
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<div class="MsoNormal">
<span lang="EN-GB" style='font-size:8.0pt;font-family:"Arial",sans-serif;color:black;mso-fareast-language:EN-GB'>11th Floor
</span><span lang="EN-GB" style='font-size:8.0pt;font-family:"Arial",sans-serif;color:black'>|</span><span lang="EN-GB" style='font-size:8.0pt;font-family:"Arial",sans-serif;color:black;mso-fareast-language:EN-GB'> Burj Daman Building
</span><span lang="EN-GB" style='font-size:8.0pt;font-family:"Arial",sans-serif;color:black'>|</span><span lang="EN-GB" style='font-size:8.0pt;font-family:"Arial",sans-serif;color:black;mso-fareast-language:EN-GB'>
</span><span lang="EN-GB" style='font-size:8.0pt;font-family:"Arial",sans-serif;color:black'>Al Mustaqbal Street</span><span lang="EN-GB" style='font-size:8.0pt;font-family:"Arial",sans-serif;color:black;mso-fareast-language:EN-GB'>
</span><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:black'>| Dubai International Financial Centre
</span><span lang="EN-GB" style='font-size:8.0pt;font-family:"Arial",sans-serif;color:black'>|
</span><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:black'>P.O. Box 506678 | Dubai
</span><span lang="EN-GB" style='font-size:8.0pt;font-family:"Arial",sans-serif;color:black'>|
</span><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:black'>United Arab Emirates</span><span lang="EN-GB" style='font-size:8.0pt;font-family:"Arial",sans-serif;color:black'></span>
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<div></div>
<div class="MsoNormal">
<span lang="EN-GB" style='font-size:8.0pt;font-family:"Arial",sans-serif;color:black'>Direct
</span><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:black'>+971 4 426 7261</span><span lang="EN-GB" style='font-size:8.0pt;font-family:"Arial",sans-serif;color:black'> | Tel
</span><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:black'>+971 4 426 7100 | Mobile
</span><span lang="EN-GB" style='font-size:8.0pt;font-family:"Arial",sans-serif;color:black'>+971 56 682 4364</span>
</div>
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<div class="MsoNormal"><span lang="EN-GB" style='font-size:8.0pt;font-family:"Arial",sans-serif;color:black'>Fax +971 4 426 7199</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span lang="EN-GB" style='font-size:8.0pt;font-family:"Arial",sans-serif;color:black'><a href="http://www.allenovery.com/" rel="noreferrer"><span style="color:black">www.allenovery.com</span></a></span></div>
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<div class="MsoNormal"><span lang="EN-GB" style='font-size:8.0pt;font-family:"Arial",sans-serif;color:black'></span></div>
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<div class="MsoNormal">
<b><u><span lang="EN-GB" style='font-size:8.0pt;font-family:"Arial",sans-serif;color:black'><a href="http://www.allenovery.com/news/en-gb/articles/Pages/AOs-International-Capital-Markets-practice-recognised-as-top-advisor.aspx" rel="noreferrer"><span style="color:black">Unrivalled
 capital markets expertise</span></a></span></u></b><span lang="EN-GB" style='font-size:8.0pt;font-family:"Arial",sans-serif;color:black'>           </span>
</div>
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<div class="MsoNormal"><span lang="EN-GB" style='font-size:8.0pt;font-family:"Arial",sans-serif;color:black'></span></div>
<div> </div>
<div></div>
<div class="MsoNormal"><span lang="EN-GB" style='font-size:8.0pt;font-family:"Arial",sans-serif;color:black'>Leading the way in Islamic Finance:
<a href="http://www.allenovery.com/expertise/practices/islamic-finance/Pages/default.aspx" rel="noreferrer">
<span style="color:black">www.allenovery.com/islamic-finance</span></a></span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span lang="EN-GB" style='font-size:8.0pt;font-family:"Arial",sans-serif;color:black'></span></div>
<div> </div>
<div></div>
<div class="MsoNormal"><span lang="EN-GB" style='font-size:8.0pt;font-family:"Arial",sans-serif;color:black'><a href="http://www.allenovery.com/fintech" rel="noreferrer"><span style="color:black">Fintech</span></a> - Understanding the new finance ecosystem</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'></span></div>
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<b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>From:</span></b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'> Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> 09 February 2021 13:58<br>
<b>To:</b> Angus, Chris:ICM (DB) &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Case Resolved</span>
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<div style="margin-bottom:12.0pt"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi Chris.angus,<br>
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<div><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Your friends,</span></div>
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<div><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>The Babyshop Support Team</span></div>
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<div><b><span style='font-size:10.0pt;font-family:"Arial",sans-serif;color:#333333'>How would you rate your overall experience?</span></b></div>
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<a href="https://helpae.babyshopstores.com/support/custom_surveys/bed8f9d538cc9b8075257191ec4fbf60/extremely_happy/new" target="_blank" rel="noreferrer"><span style="text-decoration:none">Extremely satisfied</span></a>
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<a href="https://helpae.babyshopstores.com/support/custom_surveys/bed8f9d538cc9b8075257191ec4fbf60/neutral/new" target="_blank" rel="noreferrer"><span style="text-decoration:none">Neither satisfied nor dissatisfied</span></a>
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<a href="https://helpae.babyshopstores.com/support/custom_surveys/bed8f9d538cc9b8075257191ec4fbf60/extremely_unhappy/new" target="_blank" rel="noreferrer"><span style="text-decoration:none">Extremely dissatisfied</span></a>
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