Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 09 Feb 2021 08:32:14 +0000

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi, I have wrongly pressed the return button for my recent order, how to cancel this return?           12:24 PM, 09th Feb                     User                    Order no. Is 9634138652           12:25 PM, 09th Feb                   Prince                   Hi, Thank you for contacting us. My name is Prince. How may I help you?           12:27 PM, 09th Feb                   Prince                   Hi, I'm not getting a response from you. Are we still connected?           12:28 PM, 09th Feb                     User                    Yes           12:29 PM, 09th Feb                   Prince                   As we can see you have created the return request for the item (Sustainable Textured Cardigan with Pockets and Long Sleeves) so kindly confirm if you want us to cancel the return request?           12:30 PM, 09th Feb      
                User                    Yes, I want to cancel the return           12:30 PM, 09th Feb                   Prince                   Please allow us a moment.           12:30 PM, 09th Feb                     User                    Okay           12:31 PM, 09th Feb                   Prince                   As per your request we have cancelled the return request.           12:31 PM, 09th Feb                   Prince                   Is there anything may i help you?           12:31 PM, 09th Feb                     User                    Okay thanks           12:31 PM, 09th Feb                     User                    no, thanks           12:31 PM, 09th Feb                   Prince                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:31 PM, 09th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2075733