Subject: Ticket Assigned - Conversation with User
From: Splash <[email-masked]>
To: [email-masked]
Date: Tue, 09 Feb 2021 08:27:48 +0000

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    hi           11:56 AM, 09th Feb                     User                    I order but please change it           11:57 AM, 09th Feb                     User                    coz I order COD I want to change click and collect coz the day that expect delivery is not suitable coz we are off at work that dates, thank you           11:58 AM, 09th Feb                   Prince                   Hi, Thank you for contacting us. My name is Prince. How may I help you?           11:59 AM, 09th Feb                   Prince                   Hi, I'm not getting a response from you. Are we still connected?           12:03 PM, 09th Feb                     User                    u asking me how u will help me, I already give the details u can check           12:05 PM, 09th Feb                   Prince                   Kindly provide us the 
 order number?           12:06 PM, 09th Feb                   Prince                   Hi, I'm not getting a response from you. Are we still connected?           12:10 PM, 09th Feb                     User                    order number 7434330974           12:11 PM, 09th Feb                   Prince                   Please allow us a moment to check           12:12 PM, 09th Feb                     User                    thanks           12:12 PM, 09th Feb                   Prince                   We are sorry to infrom you that we are unable to make this order delivery method to click and collect.           12:15 PM, 09th Feb                     User                    then change the date please           12:17 PM, 09th Feb                     User                    or otherwise just cancell my order           12:18 PM, 09th Feb                     User                    just cancell my. order and i will order tru click and collect           12:19 PM, 09th Feb                
    Prince                   Do you want us to cancel this order # 7434330974           12:19 PM, 09th Feb                     User                    yeah please then I will. order tru ur click and collect           12:21 PM, 09th Feb                     User                    in ur click and collect how many day the processing           12:21 PM, 09th Feb                   Prince                   In click and collect it will take 3-5 business days           12:22 PM, 09th Feb                   Prince                   Hi, I'm not getting a response from you. Are we still connected?           12:23 PM, 09th Feb                   Prince                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           12:27 PM, 09th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2075712