Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 06 Feb 2021 11:35:02 +0000

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           03:19 PM, 06th Feb                   Prince                   Hi, Thank you for contacting us. My name is prince. How may I help you?           03:21 PM, 06th Feb                     User                    Hi I ordered some items early           03:22 PM, 06th Feb                     User                    And I want exchange one item with new order can you do it           03:22 PM, 06th Feb                   Prince                   Please do let us know your order number?           03:22 PM, 06th Feb                     User                    4533343201 this is my previous order           03:23 PM, 06th Feb                   Prince                   Kindly allow us a moment to check.           03:23 PM, 06th Feb                     User                    Return for Bossini Graphic Print T-shirt ...   of order 45
 33343201           03:24 PM, 06th Feb                   Prince                   We sincerely apologize however, we do not have an exchange option available at this time.           03:25 PM, 06th Feb                     User                    If I return           03:26 PM, 06th Feb                     User                    Ammount will be shown on account or cash           03:26 PM, 06th Feb                     User                    Refund on account or cash           03:27 PM, 06th Feb                   Prince                   As we can see you have already created the return request           03:28 PM, 06th Feb                   Prince                   Once the return process done the refund will be initiate to your my credit wallet.           03:29 PM, 06th Feb                   Prince                   Hi, I'm not getting a response from you. Are we still connected?           03:32 PM, 06th Feb                   Prince                   As we have not received a response
 , this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           03:34 PM, 06th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2063123