Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 06 Feb 2021 11:04:19 +0000

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           02:57 PM, 06th Feb                     User                    I am not able proceed to checkout           02:57 PM, 06th Feb                     User                    It asks me to checkout and doesn't proceed further           02:58 PM, 06th Feb                   Prince                   Hi, Thank you for contacting us. My name is Prince. How may I help you?           02:58 PM, 06th Feb                     User                    Hi Prince           02:59 PM, 06th Feb                   Prince                   we would advise you to please try clearing the cache/cookies of your browser and if you are using the App please try reinstalling/'updating it.  If the same problem persists, please provide us with the following details so that we can forward it for further assistance: 1. Screenshot Of The Issue(If Possible)
  2. App Version/Browser Version 3. Android/iOS Version or Browser name 4. Registered email address 5. Country of access           02:59 PM, 06th Feb                     User                    I have added items in cart and when I proceed to checkout it doesn't proceed further           02:59 PM, 06th Feb                   Prince                   We would request you to please try clearing the cache/cookies of your browser and if you are using the App please try reinstalling/'updating it.  If the same problem persists, please provide us with the following details so that we can forward it for further assistance: 1. Screenshot Of The Issue(If Possible) 2. App Version/Browser Version 3. Android/iOS Version or Browser name 4. Registered email address 5. Country of access           03:00 PM, 06th Feb                   Prince                   Hi, I'm not getting a response from you. Are we still connected?           03:02 PM, 06th Feb                   Prince                   As we ha
 ve not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           03:03 PM, 06th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2062953