Subject: New Reply Received - Want to replace itme.
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 06 Feb 2021 06:20:32 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Want to replace itme.   Ticket comment <div dir="auto">Waiting for reply <div>
<br><br>
</div>
</div>
<div style="line-height:1.5">
<br><br>-------- Original message --------<br>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: alihamza Muzafar &lt;[email-masked]&gt;<br>Date: Fri, Feb 5, 2021, 1:07 PM<br>To: Max &lt;[email-masked]&gt;<br>Subject: Re:[#2057016] - Want to replace itme.<br>
</div>
<blockquote>
<div dir="auto">Yes i send pics check. Even it is not sealed pack.. And wrong item.. <br><br>
</div>
<div style="line-height:1.5">
<br><br>-------- Original message --------<br>From: Max &lt;[email-masked]&gt;<br>Date: Fri, Feb 5, 2021, 11:02 AM<br>To: [email-masked]<br>Subject: Re: [#2057016] - Want to replace itme.<br><blockquote>
<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
	<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">Hi Muzaffar,<br><br>Thank you for getting in touch with us.<br><br>With reference to order # 6269491996.<br><br>We sincerely apologise for the inconvenience caused.<br><br>This is really unfortunate that you had received a wrong item in your purchase with us. We understand that you are sceptical about your future purchases.<br><br>Please be assured as we have forwarded this issue to our concerned team and they are going to make sure you get your proper products for your future purchases.<br><br>We would also request you to provide us some snapshots of the wrong item you have received.<br><br>We look forward to hearing from you.<br><br>Your friends,<br>The Support Team</div></div></div>

	

<span style="font-size:0px;font-family:'fdtktid';min-height:0px;height:0px;max-height:0px;line-height:0px;color:#ffffff">2057016:1125156</span>

</div>
</blockquote>
</div>
</blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2057016