Subject: Re: Late Collection/9622334759
From: Apoorv Joshi <[email-masked]>
To: Jessie Caparas <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, PRINCE MALIK <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>, Dipesh Regmi <[email-masked]>, Ashish Karini <[email-masked]>, malik ismail <[email-masked]>, Mohd Imran <[email-masked]>, Akshay Berry <[email-masked]>
Date: Fri, 5 Feb 2021 07:19:10 -0700 (MST)

Hi Team, 

Kindly assist in arranging the collection on the below case. Collection pending since Dec 2020, have escalated to LMG multiple times and receiving no updates from them on the same. The order was delivered by LMG under FP121520002077 to the below details: 

Address: 1405, 14th Floor, DEC TOWER 2, Al Seba Street, Dubai Marina 
Contact Number: +971504919740 

The details are the same and are confirmed by the customer as well. Please look into this and assist to get this collection done on priority. 

Thank you for your help! 

Regards, 
Apoorv 

From: "PRINCE MALIK" <[email-masked]> 
To: "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]> 
Sent: Friday, February 5, 2021 3:51:23 PM 
Subject: Late Collection/9622334759 

Hi Team, 

Problem Statement:Late Collection 
Order Date : Dec 15, 2020 
Order ID: 9622334759 
Tracking ID: RP122020001659 
Assistance Required: Need Urgent Collection 
Issue Description: The return request was created on 20 Dec, 2020 and till now the item has not collected from the customer so kindly arrange the collection on priority basis. 

Regards, 
Prince