Subject: New Reply Received - Click & Collect
From: Splash <[email-masked]>
To: [email-masked]
Date: Fri, 05 Feb 2021 14:02:32 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Click & Collect  Ticket comment <div dir="auto">Please see attachment. I have tried numerous times but to no avail! <br><br>Sent from my Huawei phone</div>
<div style="line-height:1.5">
<br><br>-------- Original Message --------<br>Subject: Re: [#2039993] - Click &amp; Collect<br>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Splash <br>To: [email-masked]<br>CC: <br><br>
</div>
<blockquote style="margin:0 0 0 0.8ex;border-left:1px #ccc solid;padding-left:1ex"><blockquote class="quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
	<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Uzair,<br><br>Thank you for your patience.</div>
<div dir="ltr">​</div>
<div dir="ltr">We sincerely apologize for the inconvenience caused. This is surely not the experience we offer to our customer when they shop with us.</div>
<div dir="ltr">​<br>
</div>
<div dir="ltr">However, we would request you to kindly share the screen recording of the issue which is happening while you are trying to place the order. So, that we can check and further assist you.</div>
<div dir="ltr">​<br>
</div>
<div dir="ltr">We look forward to hearing from you.</div>
<div dir="ltr">​<br>
</div>
<div dir="ltr">​Your friends,</div>
<div dir="ltr">The Support Team<br>
</div>
</div></div>

	

<span style="font-size:0px;font-family:'fdtktid';min-height:0px;height:0px;max-height:0px;line-height:0px;color:#ffffff">2039993:1125156</span>

</div></blockquote></blockquote>
<div></div>
</blockquote></div>

Attachments :
1. <a href='http://helpae.splashfashions.com/helpdesk/attachments/2043190028862'>SVID_20210205_175903_1.mp4</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2039993