Subject: New Reply Received -
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 05 Feb 2021 11:04:56 +0000

Hi Prince Malik,  The customer has responded to the ticket.    Ticket comment <div dir="auto">Charmz applique detail hair clip set of 4 black.<div dir="auto"><br></div>
<div dir="auto">Missing ribbon for the 2 hair clips, 1 ribbon detached. </div>
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<div dir="auto">Please refer to the attachment sent on my previous message. </div>
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<div dir="auto">Thank you. </div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Fri, Feb 5, 2021, 09:17 Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Abigail,<br><br>Thank you for getting in touch with us.</div>
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<div dir="ltr">We sincerely apologize for the inconvenience caused.<br><br>This is really unfortunate that you had received a damaged/missing items in your purchase with us. We understand that you are sceptical about your future purchases.<br><br>Please be assured as we have forwarded this issue to our concerned team and they are going to make sure you get your products in good shape for your future purchases.<br><br>
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<div dir="ltr">We would request you please do let us know the damaged items name along with the missing items name so, that we can assist you further.</div>
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<div dir="ltr">We look forward to hearing from you.</div>
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<div dir="ltr">Your friends,</div>
<div dir="ltr"> The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2056344