Subject: New Reply Received - Re: Your refund is on its way
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 03 Feb 2021 19:19:42 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Re: Your refund is on its way  Ticket comment <div dir="auto">I already uninstalled the app.<div dir="auto">I cannot spend more money on this app.</div>
<div dir="auto">If i want to get the payment do i need to spend more time on it? Or do i need to spend more money to visit bank etc?</div>
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<div>On Wed, 3 Feb 2021, 11:13 pm Shazil Hashim, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="auto">Pfa</div>
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<div dir="ltr" class="gmail_attr">On Wed, 3 Feb 2021, 1:43 pm Centrepoint, &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">Hi Shazil,<br><br>Thank you for reaching out to us and giving us the opportunity to serve you.<br><br>We sincerely apologize for the inconvenience caused. This is surely not the experience we offer to our customer when they shop with us.<br> <br>The refund amount of AED 48.00 for order ID 9627163026, has been processed from our side to your  card on 1/16/21 5:11 PM under the transaction ID 169999990067208709.<br> <br>Also, we would request you to please contact your bank and they would be happy to help you. If you still believe that you don't received the refund than kindly share the bank statement from 16 Jan, 2021 to till date so that we can assist you accordingly.<br> <br>We thank you for your understanding and cooperation.<br><br>Feel free to get in touch with us for further assistance.<br> <br>Your friends,<br>The Support Team</div></div></div>

	

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2049335