Subject: New Reply Received - Recieved broken tray
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 03 Feb 2021 09:12:12 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Recieved broken tray  Ticket comment <div dir="ltr">Please find the screenshot of the damaged product attached.<div>This was the product that I received damaged .  </div>
<div>Please assist regarding he return or replacement .</div>
</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Mon, 1 Feb 2021 at 14:00, Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
<div dir="ltr">
<div dir="ltr">Hi Danish,</div>
<div dir="ltr">​<br>
</div>
<div dir="ltr">Thank you for getting in touch with us.<br><br>We sincerely apologize for the inconvenience caused.<br><br>This is really unfortunate that you had received a damaged item in your purchase with us. We understand that you are sceptical about your future purchases.<br><br>Please be assured as we have forwarded this issue to our concerned team and they are going to make sure you get your products in good shape for your future purchases.<br><br>
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<div dir="ltr">
<div dir="ltr">We would request you to please do let us know the item name so that we can further assist you.</div>
<div><br></div>
<div dir="ltr">We look forward to hearing from you.</div>
<div dir="ltr"><br></div>
<div dir="ltr">Your friends,</div>
<div dir="ltr">​The Support Team<br>
</div>
</div>
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Attachments :
1. <a href='http://helpae.maxfashion.com/helpdesk/attachments/2043189128782'>WhatsApp Image 2021-02-03 at 02.51.12.jpeg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2042024