Subject: New Reply Received - Returns
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 03 Feb 2021 08:17:26 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Returns  Ticket comment <div class="ydpabc6a78cyahoo-style-wrap" style="font-family: times new roman, new york, times, serif; font-size: 16px">
<div></div>
        <div dir="ltr"><font color="#5b8828">Hi,</font></div>
<div dir="ltr"><font color="#5b8828"><br></font></div>
<div dir="ltr"><font color="#5b8828">Like I said in my complaint earlier, I have received only <b><u>AED 18.98</u></b> back to my card. NOT AED 21.98. And the 5.02 has not reflected in my Shukran account.</font></div>
<div dir="ltr"><font color="#5b8828">Please let me know.</font></div>
<div dir="ltr"><font color="#5b8828"><br></font></div>
<div dir="ltr"><font color="#5b8828">Thanks.</font></div>
<div><br></div>
        
        </div>
<div id="ydp7b328cb1yahoo_quoted_2871798035" class="ydp7b328cb1yahoo_quoted">
            <div style="font-family:'Helvetica Neue', Helvetica, Arial, sans-serif;font-size:13px;color:#26282a">
                
                <div>
                    </div>
</div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Wednesday, February 3, 2021, 11:55:33 AM GMT+4, Max &lt;[email-masked]&gt; wrote:
                
                </div>
<div><br></div>
                <div><br></div>
                <div><div id="ydp7b328cb1yiv1681737308"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
<div dir="ltr">
<div dir="ltr">Hi Shobhitha,<br><br>Thank you for shopping with us.</div>
<div dir="ltr">​<br>
</div>
<div dir="ltr">We apologize for any inconvenience caused.<br><br>
</div>
</div>
<div dir="ltr">
<div dir="ltr">We would like to inform you that for the cancelled item (Textured Multi-Strap Sandals with Wedge Heels and Pin Buckle Closure) we have processed the refund of amount AED 21.98 to your card and AED 5.02 in your my credit wallet.</div>
<div><br></div>
<div dir="ltr">Also, you have used promotional voucher while placing your order and all the vouchers are non refundable. Hence, we have processed the refund for the same amount which you have paid for it.<br><br>We thank you for your understanding and cooperation. </div>
<div dir="ltr">​</div>
<div dir="ltr">Feel free to get in touch with us for further assistance.<br><br>Your Friends,<br>The Support Team<br>
</div>
</div>
</div>

	

</div></div></div>
            
        </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2049146