Subject: Ticket Assigned - My Account
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 03 Feb 2021 01:21:18 +0000

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  My Account Kindly be informed that I had a K.D.16 credit in my account and due to a fault in Center Point application it says that my credit has been spent and therefore deducted for my order today while it was not deducted from the total amount and now it has disappeared! 
Please check and return my K.D. 16.

Your cooperation and assistance will be highly valued

Thanks and regards 
Shoug https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2048625