Subject: New Reply Received - Total refund not showing in statement | need full refund of all items
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 02 Feb 2021 05:47:41 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Total refund not showing in statement | need full refund of all items  Ticket comment <div dir="auto">Hi Team ,</div>
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<div dir="auto">Any update on my query </div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sun, 31 Jan 2021 at 10:24 PM neetu chauhan &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div dir="auto">Hi <div dir="auto">I have return the 3 items but in the email from your customer services showing a refund of only 2 items .</div>
<div dir="auto">My total refund should be 67 AED but in the app and statement it showing 47 AED .</div>
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<div dir="auto">Please correct this as i have return 3 item to your delivery guys. </div>
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<div dir="auto">Plese Correct it as soon as possible</div>
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<span style="color:rgb(51,51,51);font-family:helvetica,arial,sans-serif;font-size:16px;background-color:rgb(255,255,255)">My refund :-  </span><span style="font-family:helvetica,arial,sans-serif;font-size:16px;background-color:rgb(255,255,255);color:rgb(0,185,229)">1000470890</span><span style="color:rgb(51,51,51);font-family:helvetica,arial,sans-serif;font-size:16px;background-color:rgb(255,255,255)"> </span>
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<span style="color:rgb(51,51,51);font-family:helvetica,arial,sans-serif;font-size:16px;background-color:rgb(255,255,255)">order </span><span style="font-family:helvetica,arial,sans-serif;font-size:16px;background-color:rgb(255,255,255);color:rgb(0,185,229)"><a href="https://www.maxfashion.com/ae/en/my-account/order/9631086315?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=full_partial_return_AE_en" style="text-decoration-line:none;color:rgb(0,185,229)" target="_blank" rel="noreferrer">9631086315</a></span><span style="color:rgb(51,51,51);font-family:helvetica,arial,sans-serif;font-size:16px;background-color:rgb(255,255,255)">.</span><br>
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<div dir="auto"><span style="color:rgb(51,51,51);font-family:helvetica,arial,sans-serif;font-size:16px;background-color:rgb(255,255,255)"><br></span></div>
<div dir="auto"><span style="color:rgb(51,51,51);font-family:helvetica,arial,sans-serif;font-size:16px;background-color:rgb(255,255,255)">Regards</span></div>
<div dir="auto"><span style="color:rgb(51,51,51);font-family:helvetica,arial,sans-serif;font-size:16px;background-color:rgb(255,255,255)">Neetu </span></div>
<div dir="auto"><span style="color:rgb(51,51,51);font-family:helvetica,arial,sans-serif;font-size:16px;background-color:rgb(255,255,255)">0509962067</span></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2041820