Subject: New Reply Received - Click & Collect
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 01 Feb 2021 14:17:32 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Click & Collect  Ticket comment <div dir="auto">Thankyou for getting back to me....the problem is a rip on the sleeve which is visible only when you wear otherwise its unnoticed....Maybe thats how I got a damaged piece.<div dir="auto"><br></div>
<div dir="auto">
<br><div dir="auto">
<div dir="auto"><br></div>
<div dir="auto">Wanted to know If I can get the same piece or if this would just be returned. </div>
<div dir="auto"><br></div>
<div dir="auto"><br></div>
</div>
</div>
</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Mon, 1 Feb 2021, 11:23 am Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">Hi Juweriya,<br><br>Thank you for getting in touch with us.<br> <br>With reference to order # 6268453632.<br><br>We sincerely apologize for the inconvenience caused.<br><br>This is really unfortunate that you had received a damaged item in your purchase with us. We understand that you are sceptical about your future purchases.<br><br>Please be assured as we have forwarded this issue to our concerned team and they are going to make sure you get your products in good shape for your future purchases.<br><br>We would also request you to provide us some snapshots of the damaged item you have received.<br><br>We look forward to hearing from you.<br><br>Your friends,<br>The Support Team</div></div></div>

	

</div></blockquote>
</blockquote></div>

Attachments :
1. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043188431478'>20210201_170819.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2041976