Subject: Email was not delivered to [email-masked]
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 01 Feb 2021 08:14:03 +0000

Hi Prince Malik,  
  The following message composed by you on ticket 2041948 failed to reach the recipient [email-masked]. 
  Reason: "Message bounced - Temporary error.  "
  Message content:  Hi Joanna,  Thank you for getting in touch with us.  We sincerely apologize for the inconvenience caused.  This is really unfortunate that you had received a wrong item in your purchase with us. We understand that you are sceptical about your future purchases.  Please be assured as we have forwarded this issue to our concerned team and they are going to make sure you get your proper products for your future purchases.  We would also request you to provide us some snapshots of the wrong item you have received along with the item name.  We look forward to hearing from you.  Your friends, The Support Team