Subject: Ticket Assigned - Re:
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 01 Feb 2021 04:02:12 +0000

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Re:  I want to know the return pick up time as i want to make a new order and use the return money in my account wallet 

Sent from my iPhone

> On 22 Jan 2021, at 10:55 PM, Max Fashion <[email-masked]> wrote:
> 
> 
> Here’s what you need to do next.
> 
> 
> Download our apps now
>  	 
> iPhone	Android
> 
> Women Men Girls Boys Shoes Inspiration
> We’ve received your return request.
> Hi Samar Ashraf, thank you for getting in touch with us. Here’s how your return 1000461927 for order 2000835245 will work.
> Our delivery partner will pick up your return in around 3-5 business days.
> Order Details
> Item
> Description
> Total Price
> 
> MAX
> Solid Ponte Pants with Embellished Side Detail
> Color: Black
> Size: M
> Quantity: 1
> EGP 126
>  	
> Total	EGP 126
> 	
> 1. Box up your return
> Please include the invoice, price tags and any warranty information.
> 	
> 2. Hand over your return
> Our delivery partner will pick it up from your doorstep.
> 	
> 3. Receive your refund
> This will be issued after we receive your products in our warehouse and conduct a quality check.
> Here's how your refund works:
> If you’ve paid by Cash on Delivery, your refund will be credited to your My Credit balance under your account.
> Refunds to your Credit Card or Debit Card may take 4-15 business days to process.
> Refunds for any Shukrans, Gift Cards or Return Vouchers you’ve spent will also be credited to your My Credit balance.
> 
> Need help? Get in touch
>  	
> Write us an email now, we'll get back to you as fast as we can.
>  	
> Connect with us on your favourite social network.
>  	
> Reach out in 140 characters! We are @maxfashionMENA.
>  	
> Call us on 0020-225878188. 
> 7 days a week, 24 hours a day
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 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2041733