Subject: New Reply Received - Damaged and wrong products
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 31 Jan 2021 15:06:11 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Damaged and wrong products   Ticket comment <div> Good evening,                                                                          Thank you for replying. I’m not sure what exactly is product id so i hope what I’m  sending you is correct.                                                                                                                                     Best regards.<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE4ODE3NjA3NSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.yL5sHxQsVom4FM36vBNKsFb4mG62JX5IRB8mlUdkSFQ"><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE4ODE3NjA3NiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.uDQNx-CNaXJzU2HV7-RZcIhFkXELtkCuwLy4d_-tk1Q"><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE4ODE3NjA3NywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.REcDuR5KSGBCCqtYtMLi0iDsJN_f3UUllUjeLOjT730"><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE4ODE3NjA3OCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.dfRowHOQszQHLpd-Om7Y8HDP-U1x9HJuLcCkcafh3wU"><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE4ODE3NjA3OSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.tZyfqFAqFyqy7y4qVWeEXNkptL5uRwBHCMBZfseXz6o"><br><br>
</div>
<div dir="ltr">
<br><blockquote></blockquote>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On 31 Jan 2021, at 10:36 AM, Max &lt;[email-masked]&gt; wrote:<br><br>
</div>
<blockquote><div dir="ltr">
<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
<div dir="ltr">
<div dir="ltr">Hi Samina,</div>
<div dir="ltr">​<br>
</div>
<div dir="ltr">​Thank you for shopping with us.<br><br>We sincerely apologise for the inconvenience caused.<br><br>This is really unfortunate that you had received a damaged/wrong item in your purchase with us. We understand that you are sceptical about your future purchases.<br><br>Please be assured as we have forwarded this issue to our concerned team and they are going to make sure you get your products in good shape for your future purchases.<br><br>
</div>
</div>
<div dir="ltr">
<div dir="ltr">We would request you to kindly let us the product id of the wrong and damaged items so that we can assist you further.</div>
<div><br></div>
<div dir="ltr">We look forward to hearing from you.</div>
<div dir="ltr"><br></div>
<div dir="ltr">Your friends,</div>
<div dir="ltr">The Support Team</div>
</div>
</div>

	

</div>
</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2037571