Subject: RE: Order Status Updation - 9615292365
From: Malik Ismail <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>
Cc: PRINCE MALIK <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, seeta.seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Jessie Caparas <[email-masked]>, Akshay Berry <[email-masked]>, Mohd Imran <[email-masked]>
Date: Sun, 31 Jan 2021 10:39:24 +0000

Hi Apoorv,

Status updated.

Regards,
Malik
From: Malik Ismail <[email-masked]>
Sent: Saturday, January 30, 2021 8:23 PM
To: Apoorv Joshi <[email-masked]>; Escalations Dxbteam <[email-masked]>
Cc: PRINCE MALIK <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; seeta.seeta <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Jessie Caparas <[email-masked]>; Akshay Berry <[email-masked]>; Mohd Imran <[email-masked]>
Subject: RE: Order Status Updation - 9615292365

Hi Apoorv,

Escalated to tech.

Regards,
Malik
From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, January 30, 2021 8:17 PM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: PRINCE MALIK <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Malik Ismail <[email-masked]<mailto:[email-masked]>>; Akshay Berry <[email-masked]<mailto:[email-masked]>>; Mohd Imran <[email-masked]<mailto:[email-masked]>>
Subject: Order Status Updation - 9615292365

External email sender, please take precaution.
Hi Team,

Please asisst in updating the order status of the following order number: 9615292365 to delivered. As per Fareye the order is showing delivered on Nov 20, 2020. Customer has also confirmed receiving the order but insisting to get the order status updated.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "PRINCE MALIK" <[email-masked]<mailto:[email-masked]>>
To: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Subject: Update the order status to delivered

Hi Team,

Ticket number- 1925837
Order number -9615292365
Assistance required - Update the order status to delivered

Description - Customer has received the order however status has not updated in Hybris. Please update the status to delivered.

Regards
Prince

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