Subject: New Reply Received - Returns
From: Splash <[email-masked]>
To: [email-masked]
Date: Sat, 30 Jan 2021 11:46:39 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Returns  Ticket comment <div>The same content of the email since 2020.</div>
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<div>It is better not to keep any promise. Just do your job and resolve it</div>
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<div>Thanks<br><br><br><a href="https://overview.mail.yahoo.com/?.src=iOS" rel="noreferrer">Sent from Yahoo Mail for iPhone</a><br><br><div class="yahoo-quoted-begin" style="font-size: 15px; color: #715FFA; padding-top: 15px; margin-top: 0"></div>
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<div>On Saturday, January 30, 2021, 1:36 PM, Splash &lt;[email-masked]&gt; wrote:</div>
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<div dir="ltr">Hi Maria,<br><br>Thanks for your prompt response.<br><br>We are truly sorry for the delay caused in resolving the issue. We can understand your concern and your disappointment here. </div>
<div dir="ltr">This is surely not the experience we want our customers to have when they shop with us.<br><br>We would like to inform you that we have escalated the issue to the relevant team resolve it on a top priority.<br><br>We really appreciate your understanding and cooperation. Feel free to reach us out for any further assistance.<br><br>Your friends,<br>The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1953165