Subject: Email was not delivered to [email-masked]
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 28 Jan 2021 12:00:33 +0000

Hi Prince Malik,  
  The following message composed by you on ticket 2029256 failed to reach the recipient [email-masked]. 
  Reason: "Message bounced - Temporary error.  "
  Message content:  Hi Rhizz,  Thanks for reaching out to us and giving us the opportunity to serve you.  We truly apologize for the inconvenience however, please understand whenever you place an order, all the items that you want to purchase go to our quality team for a quality check to make sure they are in good condition to be sent to you.  During quality check we found out that item (Textured Ankle Strap Sandals with Block Heels) were not in a good condition to be sold and that was the last of their stock hence we took them out of your order.   We will not be happy either if you receive bad items in your order, this is the reason why this one item were cancelled and you received a notification regarding the same item.  Feel free to reach out to us if you need any further assistance.  Your Friends, The Support Team