Subject: New Reply Received - Re: Thank you for collecting your order
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 28 Jan 2021 10:00:46 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Re: Thank you for collecting your order  Ticket comment <div dir="ltr">This is how your product is terrible.<div>It's surprisingly bad. It failed short of expectations.</div>
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<div>On Sun, 24 Jan 2021 at 16:16, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Abobaker,<br><br>Thank you for reaching out to us and giving us the opportunity to serve you.<br><br>We sincerely apologize for the inconvenience caused. This is surely not the experience we offer to our customer when they shop with us.<br><br>However, we will only be able to initiate a return request for the item when the item is in original packaging and not used and item tag is intact with it. At this time we won't be able to initiate the return request.</div>
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<div dir="ltr">As per our return policy, we can only accept return requests if they are made within 14 days after the delivery of the products. You purchased this item on 6 Dec, 2020.<br><br>We thank you for understating and cooperation.<br><br>Feel free to reach out to us for any further assistance.<br><br>Your friends,<br>The Support Team</div>
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Attachments :
1. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043187391056'>IMG_٢٠٢١٠١٢٥_١٦١٧٥٧.jpg</a><br />2. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043187391061'>IMG_٢٠٢١٠١٢٥_١٦١٧٢٠.jpg</a><br />3. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043187391065'>IMG_٢٠٢١٠١٢٥_١٦١٧٤٦.jpg</a><br />4. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043187391072'>IMG_٢٠٢١٠١٢٥_١٦١١٣٨.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2013641