Subject: New Reply Received - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 28 Jan 2021 06:00:51 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="auto">Thank you so much for your quick reply <div dir="auto">If the item was last in stock and not in good condition then why still its shows in stock 3 pieces but with different price.</div>
<div dir="auto">Plz find the attachment.</div>
<div dir="auto">Thank you.</div>
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<div>On Thu, 28 Jan 2021, 8:42 am Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Saeeda,<br><br>Thanks for reaching out to us and giving us the opportunity to serve you.<br><br>With reference to order # 7431417465.<br><br>We truly apologize for the inconvenience however, please understand whenever you place an order, all the items that you want to purchase go to our quality team for a quality check to make sure they are in good condition to be sent to you.<br><br>This order is not cancelled, during quality check we found out that item (Juniors All Over Print Shirt and Shorts with Suspenders Set) were not in a good condition to be sold and that was the last of their stock hence we took them out of your order. You are still going to receive the remaining items.<br><br>We will not be happy either if you receive bad items in your order, this is the reason why this one item were cancelled and you received a notification regarding the same item.<br><br>Also, the amount you have paid online will be refunded back to your original payment method.</div>
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<div dir="ltr">** Noting that your card issuer requires 2-15 additional business days to process the refund as per the bank norms.<br><br>Our delivery partner will call you before delivering these items.<br><br>Feel free to reach out to us if you need any further assistance.<br><br>Your Friends,<br>The Support Team</div>
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Attachments :
1. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043187322231'>Screenshot_20210128-085803_Centrepoint.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2027711