Subject: New Reply Received - Re: Cancel the order
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 26 Jan 2021 05:55:25 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Re: Cancel the order  Ticket comment <div dir="auto">Hi,<div dir="auto"><br></div>
<div dir="auto">But i can see the email i received says it is in store till 19th jan. Which is already gone. Please check message below:</div>
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<span style="font-family:helvetica,arial,sans-serif;font-size:16px;background-color:rgb(255,255,255)">Please collect it before JANUARY 19th, 2021, as your order will be returned to our warehouse after that time. Don't forget to carry your identification and a copy of your order confirmation email or text message.</span><br>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Mon, 25 Jan 2021, 8:50 am Max, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Subash,<br><br>
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<div dir="ltr">Thank you for reaching out to us and giving us the opportunity to serve you.<br><br>We apologize for any inconvenience caused.<br>
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<div dir="ltr">We can see the order has been placed on 11 Jan, 2021 with the order number 4527930408.<br><br>As per the status, the order is already in store for collection and will be available for collection for 14 days from the confirmation email received to collect.<br><br>The order will be automatically cancelled if not collected within 14 days and the amount will be reversed after 4-15 days.<br> <br>If you require any further assistance, please feel free to write back to us.<br><br>Your friends,<br>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2016647