Subject: New Reply Received - Problem with basket
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 25 Jan 2021 11:26:51 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Problem with basket  Ticket comment <div>Please my details below as requested kindly solve this as soon as possible so i can purchase.</div>
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<br><div dir="ltr" id="yMail_cursorElementTracker_1611573657001" style='font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px'>1. Screenshot Of The Issue(If Possible)</div>
<div dir="ltr" id="yMail_cursorElementTracker_1611573658515" style='font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px'>
<div class="yahoo-compose-assist-image-card ymail-android-inline-img-container ymail-card">
<img id="ymail_attachmentId128c80ff-887d-4501-a7ef-163c7e27593e" class="inline-image-global inlined-image-cid-128c80ff-887d-4501-a7ef-163c7e27593e" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE4NjI0Mzg4OSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.NQ-kHXQPIPY4onWHBWgJhXXdg_s2aJSEU12PihTy3R8" style="max-width: 800px; width: 362.19px"><br>
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<div class="yahoo-compose-assist-image-card ymail-android-inline-img-container ymail-card">
<img id="ymail_attachmentIde8426af6-f905-4c0b-9473-9dbe98255d4a" class="inline-image-global inlined-image-cid-e8426af6-f905-4c0b-9473-9dbe98255d4a" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE4NjI0Mzg5MSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.OH2hJYPLoc_thTPiDuEDenNMTvO6SkSwjfq22JK9k94" style="max-width: 800px; width: 362.19px"><br>
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<br><br><br>2. App Version/Browser Version</div>
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<div class="yahoo-compose-assist-image-card ymail-android-inline-img-container ymail-card">
<img id="ymail_attachmentId898583d7-30d0-4a6c-9d5d-f628a4a3ecef" class="inline-image-global inlined-image-cid-898583d7-30d0-4a6c-9d5d-f628a4a3ecef" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE4NjI0Mzg4NywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.RSPGD6EZApUXIkB7VK7kje7ge4SOgBYkwlbswq_shTk" style="max-width: 800px; width: 362.19px"><br>
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<br><br>3. Android/iOS Version or Browser name</div>
<div dir="ltr" id="yMail_cursorElementTracker_1611573834237" style='font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px'>Android<br>4. Registered email address</div>
<div dir="ltr" id="yMail_cursorElementTracker_1611573842256" style='font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px'>[email-masked]<br>5. Country of access</div>
<div dir="ltr" id="yMail_cursorElementTracker_1611573935282" style='font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px'>KSA (SAUDI ARABIA)</div>
<br><br><div id="ymail_android_signature"><a id="ymail_android_signature_link" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature" rel="noreferrer">Sent from Yahoo Mail on Android</a></div> <br> <blockquote style="margin: 0 0 20px 0"> <div style="font-family:Roboto, sans-serif; color:#6D00F6"> <div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Mon, Jan 25, 2021 at 1:38 PM, Centrepoint</div>
<div>&lt;[email-masked]&gt; wrote:</div>  <div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6"> <div id="yiv0975771949"><div><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr" id="yMail_cursorElementTracker_1611573657001">Hi Farid,<br><br>Thank you for reaching out to us and giving us the opportunity to serve you.<br> <br>We sincerely apologize for the issue you are facing however, we would advise you to please try clearing the cache/cookies of your browser and if you are using the App please try reinstalling/'updating it.<br><br>If the same problem persists, please provide us with the following details so that we can forward it for further assistance:<br>1. Screenshot Of The Issue(If Possible)</div>
<div dir="ltr" id="yMail_cursorElementTracker_1611573658515">
<div class="yahoo-compose-assist-image-card ymail-android-inline-img-container ymail-card">
<img id="ymail_attachmentId128c80ff-887d-4501-a7ef-163c7e27593e" class="inline-image-global inlined-image-cid-128c80ff-887d-4501-a7ef-163c7e27593e" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE4NjI0Mzg4OSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.NQ-kHXQPIPY4onWHBWgJhXXdg_s2aJSEU12PihTy3R8" style="width:100%;max-width:800px"><br>
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<div class="yahoo-compose-assist-image-card ymail-android-inline-img-container ymail-card">
<img id="ymail_attachmentIde8426af6-f905-4c0b-9473-9dbe98255d4a" class="inline-image-global inlined-image-cid-e8426af6-f905-4c0b-9473-9dbe98255d4a" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE4NjI0Mzg5MSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.OH2hJYPLoc_thTPiDuEDenNMTvO6SkSwjfq22JK9k94" style="width:100%;max-width:800px"><br>
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<br><br><br>2. App Version/Browser Version</div>
<div dir="ltr" id="yMail_cursorElementTracker_1611573706692">
<div class="yahoo-compose-assist-image-card ymail-android-inline-img-container ymail-card">
<img id="ymail_attachmentId898583d7-30d0-4a6c-9d5d-f628a4a3ecef" class="inline-image-global inlined-image-cid-898583d7-30d0-4a6c-9d5d-f628a4a3ecef" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE4NjI0Mzg4NywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.RSPGD6EZApUXIkB7VK7kje7ge4SOgBYkwlbswq_shTk" style="width:100%;max-width:800px"><br>
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<br><br>3. Android/iOS Version or Browser name</div>
<div dir="ltr" id="yMail_cursorElementTracker_1611573834237">Android<br>4. Registered email address</div>
<div dir="ltr" id="yMail_cursorElementTracker_1611573842256">[email-masked]<br>5. Country of access</div>
<div dir="ltr" id="yMail_cursorElementTracker_1611573861452">KSA (SAUDI ARABIA)<br><br>We hope this helps and please do not hesitate to write back to us if you need further assistance. We will be happy to help!<br> <br>Your Friends,<br>The Support Team<br>
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</div></div></div> </div> </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2018116