Subject: New Reply Received - Shukran Points Request for Information
From: Splash <[email-masked]>
To: [email-masked]
Date: Sun, 24 Jan 2021 08:00:12 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Shukran Points Request for Information  Ticket comment <div dir="auto">
<div>Hi,</div>
<div dir="auto"><br></div>
<div dir="auto">I would like to ask assistance on how to claim my shukran points. It keeps on notifying invoice invalid. </div>
<div dir="auto"><br></div>
<div dir="auto">I did not claimed this invoice since my splash account and shukran app is not linked. </div>
<div dir="auto"><br></div>
<div dir="auto">Awaiting your response</div>
<div dir="auto">
<br><br><div dir="auto">Regards,<br><br><br>Jorylin Virayo</div>
<br><div class="gmail_quote" dir="auto"><div dir="ltr" class="gmail_attr">---------- Forwarded message ---------<br>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: <strong class="gmail_sendername" dir="auto">Ma. Jorylin Virayo</strong> <span dir="auto">&lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;</span><br>Date: Fri, 22 Jan 2021, 11:34 am<br>Subject: Shukran Points Request for Information<br>To:  &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br><br><br>
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<div dir="auto">Hi,<div dir="auto"><br></div>
<div dir="auto">I ordered online in Splash with 10 shukran points. I wanted to redeem/earn the points but unfortunately when I entered the invoice number (attached copy) it's invalid.</div>
<div dir="auto">How to redeem my shukran points?</div>
<div dir="auto"><br></div>
<div dir="auto">Appreciate your help</div>
<div dir="auto"><br></div>
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<br><div class="gmail_chip gmail_drive_chip" dir="auto" style="min-height:18px;background-color:rgb(245,245,245);padding:5px;color:rgb(34,34,34);font-family:arial;font-style:normal;font-weight:bold;font-size:13px;border:1px solid rgb(221,221,221);max-width:375px;margin-top:8px;margin-bottom:8px">
    <a href="https://drive.google.com/file/d/17-UGorZTy0IJb08cIk55U60Uk4AFGLM7/view?usp=drivesdk" style="display:block;max-width:290px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;text-decoration:none;padding:1px 0;border:none" target="_blank" rel="noreferrer">
        <img style="vertical-align:bottom;border:none" src="https://ssl.gstatic.com/docs/doclist/images/icon_10_pdf_list.png">
         
        <span style="color:#15c;text-decoration:none;vertical-align:bottom">88888001108220210122_9630169951_1611277588122</span>
    </a>
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<div dir="auto"><br></div>
<br><div dir="auto">Regards,<br><br><br>Jorylin Virayo</div>
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Attachments :
1. <a href='http://helpae.splashfashions.com/helpdesk/attachments/2043186031351'>Screenshot_20210124-115651_Shukran.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2009312