Subject: New Reply Received - Returns
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 23 Jan 2021 17:13:22 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="auto">
<div dir="auto">For four days now, i've been trying to reach you to refund an item that could not be refunded for technical problem from your side. I am running out of time to refund. PLUS it's a big hastle to send a mail , then get no reply from your side, till i send another mail. This is not at all a professional customer service, with least respect to the customer and the company.</div>
<div dir="auto">Please if you cannot help me, refere me to a senior help. </div>
<div dir="auto"></div>
</div>
<div dir="auto"><br></div>
<div dir="auto"><br></div>
<div dir="auto"><br></div>
<div id="composer_signature" dir="auto"><div style="font-size:85%;color:#575757" dir="auto">Sent from my Galaxy</div></div>
<div dir="auto"><br></div>
<div><br></div>
<div align="left" dir="auto" style="font-size:100%;color:#000000">
<div>-------- Original message --------</div>
<div></div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Max &lt;[email-masked]&gt; </div>
<div>Date: 1/22/21  4:27 PM  (GMT+03:00) </div>
<div>To: [email-masked] </div>
<div>Subject: Re: [#2005729] - Returns </div>
<div><br></div>
<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
<div dir="ltr"><div dir="ltr">Hi Marwa,<br><br>Thank you for getting in touch with us.<br><br>We apologize for the inconvenience caused.<br><br>
</div></div>
<div dir="ltr">
<div dir="ltr">We would request you to kindly let us know the product name so that we can assist you further.</div>
<div><br></div>
<div dir="ltr">We look forward to hearing from you.<br><br>Your friends,<br>The Support Team<br>
</div>
</div>
</div>

	

</div>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2005729