Subject: New Reply Received - Returns
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 23 Jan 2021 10:59:51 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Returns  Ticket comment <div>Hello, </div>
<div>Thank you for your below reply.</div>
<div>I couldn't raise a return request online, so i highly appreciate your assistance in this matter.</div>
<div>Below are the details required for the items i would like to return, they are still in their original packaging:</div>
<div>Order# 9615007253</div>
<div>Product 1: Double layer textured sweater with round neck and long sleeves.</div>
<div>Product 2: Textured maxi shift dress with long sleeves and belt.</div>
<div> Product 3: Full length printed jog pants with pocket detail and drawstring. </div>
<div><br></div>
<div>Thank you for your cooperation. </div>
<div><br></div>
<div>Regards,</div>
<div>Lina</div>
<div><div dir="ltr">
<br><blockquote></blockquote>
</div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On 3 Dec 2020, at 4:53 AM, Max &lt;[email-masked]&gt; wrote:<br><br>
</div>
<blockquote><div dir="ltr">
<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
<div dir="ltr">
<div dir="ltr">Hi Lina,</div>
<div dir="ltr">​<br>
</div>
<div dir="ltr">Thank you for getting in touch with us.<br><br>We would like to inform you that you can still raise a return request and you can return online purchases by following the below procedure:<br> <br>·You can contact our customer support team on (800-629823) to book a return and to be notified of the refund amount based on our return policy.<br><br>·You can also book the return online. You can log into your account and go to Order History. Click on "Order number". From that page, you can see an option to return an item. Just click on the box and follow the instructions.<br><br>
</div>
</div>
<div dir="ltr">
<div dir="ltr">Also, if are unable to raise a return request then kindly let us the product ID so that we can raise a return request on your behalf.</div>
<div><br></div>
<div dir="ltr">Feel free to reach out to us if you need any further assistance.<br><br>Your friends,<br>The Support Team<br>
</div>
</div>
</div>

	

</div>
</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1812315