Subject: New Reply Received - Feedback or suggestions
From: Splash <[email-masked]>
To: [email-masked]
Date: Sat, 23 Jan 2021 08:29:48 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Feedback or suggestions  Ticket comment <div>No issue, send me the same item, even if it's quality is not good I'll. Manage. </div>
<div id="yMail_cursorElementTracker_1611390546477">Thank you and hoping your utmost consideration in this endeavor <br><br><div id="ymail_android_signature"><a id="ymail_android_signature_link" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature" rel="noreferrer">Sent from Yahoo Mail on Android</a></div> <br> <blockquote style="margin: 0 0 20px 0"> <div style="font-family:Roboto, sans-serif; color:#6D00F6"> <div></div>
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<div>On Sat, Jan 23, 2021 at 10:58 AM, Splash</div>
<div>&lt;[email-masked]&gt; wrote:</div>  <div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6"> <div id="yiv4223363006"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
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<div dir="ltr">Hi Khalid,<br><br>Thank you for getting in touch with us.<br><br>We truly apologize for the inconvenience however, please understand whenever you place an order, all the items that you want to purchase go to our quality team for a quality check to make sure they are in good condition to be sent to you.<br><br>This order is cancelled, during quality check we found out that item (Slim Fit Full Length Solid Mid-Rise Formal Trousers with Pocket Detail) were not in a good condition to be sold and that was the last of their stock hence we took them out of your order.</div>
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<div dir="ltr">We will not be happy either if you receive bad items in your order, this is the reason why this order were cancelled and you received a notification regarding the same items.<br><br>We would like to inform you that at that time your amount was only authorised and we have cancelled the authorization and payment have been back to your bank account we would request you to check with your bank for the same.<br><br>
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<div dir="ltr"><div dir="ltr">Feel free to reach out to us if you need any further assistance.<br><br>Your Friends,<br>The Support Team<br>
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</div></div> </div> </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2010829