Subject: New Reply Received - Returns
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 22 Jan 2021 12:16:40 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="auto">Good day. <div dir="auto">Why do i get no response to my earlier complaint??<br><br><div dir="auto">Marwa K. Abdelshafy</div>
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<div>On Thu, Jan 21, 2021, 12:45 PM mkabdelshafy &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="auto">Good day. </div>
<div dir="auto">Order #6264601015</div>
<div dir="auto">I went to the shop to refund some items. One pant couldn't be refunded. They told me it's a technical problem and that i should get back to you. </div>
<div dir="auto">Attached is the message they get on the screen when they try to refund it. </div>
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<div id="m_-7863600410810602composer_signature" dir="auto"><div style="font-size:85%;color:#575757" dir="auto">Sent from my Galaxy</div></div>
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<div>-------- Original message --------</div>
<div>From: Max &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; </div>
<div>Date: 1/21/21  12:31 PM  (GMT+03:00) </div>
<div>To: <a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a> </div>
<div>Subject: Re: [#2005729] - Returns </div>
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<div dir="ltr">Hi Marwa,</div>
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<div dir="ltr">Thank you for reaching out to us and giving us the opportunity to serve you.<br><br>We apologize for any inconvenience caused.<br><br>We would request you to please elaborate your query along with the item name so that we can assist you better.<br><br>We look forward to hearing from you.<br><br>Your friends,<br>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2005729