Subject: New Reply Received - Re: Your return request has been cancelled
From: Splash <[email-masked]>
To: [email-masked]
Date: Fri, 22 Jan 2021 11:11:12 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Re: Your return request has been cancelled  Ticket comment <div dir="auto">Thank you for your response.but where is my missing items refund and please note that you are sending me item very bad condition too much wrinkles each shirt i will pay dry clean 5 dirham worst experience </div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Fri, 22 Jan 2021, 2:00 pm Splash, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">Hi Aliza,<br><br>Thank you for reaching out to us and giving us the opportunity to serve you.<br><br>We would like to inform you that we have processed the refund of amount (AED 16) for the returned item (V-neck Kaftan Top with Mirror and Pom-Pom Detail) in your my credit wallet. For the second returned item (Tropical Print V-neck Midi Dress with Puff Sleeves) we have forward this issue to our relevant team and will be in touch with you asap to assist you in resolving this concern.<br><br>We request you to please allow us some time so we can work on this and do the needful.<br><br>We appreciate your patience.<br><br>Your Friends,<br>The Support Team</div></div></div>

	

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2008930