Subject: New Reply Received -
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 22 Jan 2021 01:27:04 +0000

Hi Prince Malik,  The customer has responded to the ticket.    Ticket comment <div dir="auto">Thank you for your response..but please kindly tell the courier i am not be able to accept delivery in the morning.sorry for the inconvenience but i am working as babysitter so that i cannot leave the baby, i can accept during afternoon. From 3pm to 5pm daily.thank you</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thu, Jan 21, 2021, 11:22 AM Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr"><div dir="ltr">Hi Hazel,</div></div>
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<br>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div>We sincerely apologize for any inconvenience caused to you.</div>
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<div dir="ltr"> As per the tracking information, we can see that your order has been returned back to our warehouse. We had previously informed you that your order is with the courier facility.<br><br>Our courier partner tried to contact you multiple times on the contact number which was provided at the time of placing this order: (+966501452587) but without success. The courier has now sent the items back to the warehouse and the return process has already been initiated. Unfortunately we are unable to resend the items once the return process has already been initiated.<br><br>We would request you to please place a new order for the same items if available with your contact number and we will try our best to make sure the items are delivered to you in a timely fashion.<br><br>We thank you for your understanding and cooperation.</div>
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<div dir="ltr">Feel free to reach out to us if you need any further assistance<br><br>Your Friends,<br>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2005768