Subject: New Reply Received - Re: Share your feedback with us
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 21 Jan 2021 11:58:22 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Re: Share your feedback with us  Ticket comment <div dir="auto">First one i ordered and the second one i recived and FYI  i dont want either first nor second kindly give me money back i have some other in my cart thanks. </div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thu, Jan 21, 2021, 2:20 PM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Umar,<br><br>Thank you for getting in touch with us.<br><br>With reference to order no # 6264079934.<br><br>We sincerely apologise for the inconvenience caused to you.<br><br>This is really unfortunate that you had received a wrong item in your purchase with us. We understand that you are sceptical about your future purchases.<br><br>Please be assured as we have forwarded this issue to our concerned team and they are going to make sure you get your proper products for your future purchases.<br><br>We would also request you to provide us some snapshots of the wrong item you have received along with the item name.</div>
<div dir="ltr">​<br>
</div>
<div dir="ltr">Also, as we can see we have already asked for the same details on 17 Jan, 2021 at 6:56 PM but however, we didn't received any reply from your side for the same.<br><br>We look forward to hearing from you.<br><br>Your friends,<br>The Support Team</div>
</div></div>

	

</div></blockquote>
</blockquote></div>

Attachments :
1. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043185336681'>Screenshot_20210114_190807_com.landmarkgroup.centrepointstores.jpg</a><br />2. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043185336683'>IMG_20210117_181844.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2004976