Subject: Email was not delivered to [email-masked]
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 21 Jan 2021 08:46:13 +0000

Hi Prince Malik,  
  The following message composed by you on ticket 2005723 failed to reach the recipient [email-masked]. 
  Reason: "Message bounced - Temporary error.  "
  Message content:  Hi Ramza,      Thank you for getting in touch with us.  With reference to order no # 6264508515.  We would like to inform you that your order has now arrived at the store for collection, and is ready for pick-up.  We request you to visit the store and collect your order. You need to bring the following with you to collect your order:  1. Your confirmation email, the text message you receive 2. Identification. This should be either: - Valid National ID or Iqama Number - Valid driver's license or passport featuring a current photograph  The order will wait there for 14 days from the time you received message from us informing you your order is ready for collection.  Feel free to reach out to us if you need any further assistance.  Your friends, The Support Team