Subject: Ticket Assigned - Re: We’ve received your return request.
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 21 Jan 2021 04:47:38 +0000

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Re: We’ve received your return request. Good evening ,
Thanks for accepting my request , I need to return the  selected item as it wrong size.Kindly,advise about how i can charge my money back through my bank account number !? Please take into consideration that I paid in cash delivery .
 Your soonest reply would be much appreciated 
Regards, Heba diaa 01022767702

Sent from Yahoo Mail for iPhone

On Wednesday, January 20, 2021, 4:40 PM, Max Fashion <[email-masked]> wrote:

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We’ve received your return request.

Hi heba diya, thank you for getting in touch with us. Here’s how your return 1000456859 for order 2000839887 will work.Our delivery partner will pick up your return in around 3-5 business days.
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|  Order Details   |
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Item
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Description
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Total Price
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|  Printed Long Sleeves T-Shirt and Full Length Pyjama Set  |
| Color: Blue |
|  Size: XL  |
| Quantity: 1 |

  |  EGP 198  |

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|  Total | EGP 198  |

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1. Box up your return
 
 Please include the invoice, price tags and any warranty information. 
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2. Hand over your return
 
Our delivery partner will pick it up from your doorstep. 
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3. Receive your refund
 
 This will be issued after we receive your products in our warehouse and conduct a quality check. 
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Here's how your refund works:
    
   - If you’ve paid by Cash on Delivery, your refund will be credited to your My Credit balance under your account.
   - Refunds to your Credit Card or Debit Card may take 4-15 business days to process.
   - Refunds for any Shukrans, Gift Cards or Return Vouchers you’ve spent will also be credited to your My Credit balance.
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 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2004967