Subject: New Reply Received - Need Refund
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 20 Jan 2021 15:53:06 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Need Refund  Ticket comment <div dir="auto" style="direction: ltr; margin: 0px; padding: 0px; font-family: sans-serif; font-size: 11pt; color: black; text-align: left">
Please find attached the picture of the shoe.<img id="757f1ba5-6b96-413c-a855-1a3c5531e877" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE4NTA0NTkyNSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.L392V9Plm-86MJL7JdwqHiU5edgq3xjrqA_-O-Jgc3c" alt="Image" style="max-width: 100%">
<div id="br-id-5e8e84cf-8975-499d-aada-0876f547aea5">
<br>
</div>
<img id="7201e6bb-f748-4bc9-bc6c-61ea242b66ae" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE4NTA0NTkyNiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.H7lY_GzwX_zBK5OxC9xmgAPrfhXeFDiFvBOz70iRzu8" alt="Image" style="max-width: 100%">
<div id="br-id-ab0a2f05-0479-4242-81dc-1d29280d0cf0">
<br>
</div>
<img id="aa2454f9-c4cb-4e96-96fc-f61f1391b3f8" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE4NTA0NTkyMywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.i8t5ZSl0snkwtitJaV_pcINDoCvUTtOhxQEksU9zJa8" alt="Image" style="max-width: 100%">
<div id="br-id-f51aa205-4101-4aa2-b756-aee09aaeae46">
<br>
</div>
<br>
</div>
<div dir="auto" style="direction: ltr; margin: 0px; padding: 0px; font-family: sans-serif; font-size: 11pt; color: black">
<br>
</div>
<div dir="auto" style="direction: ltr; margin: 0px; padding: 0px; font-family: sans-serif; font-size: 11pt; color: black">
<span id="OutlookSignature">
<div dir="auto" style="direction: ltr; margin: 0px; padding: 0px; font-family: sans-serif; font-size: 11pt; color: black">
Get <a href="https://aka.ms/ghei36" rel="noreferrer">Outlook for Android</a>
</div>
</span><br>
</div>
<div id="id-ed2d3f32-d73c-479c-a15e-8c7f38912d4c" class="ms-outlook-mobile-reference-message">
<div style="font-family: sans-serif; font-size: 15.6pt; color: rgb(0, 0, 0)">
<br>
</div>
<hr style="display:inline-block;width:98%">
<div id="divRplyFwdMsg"><strong></strong></div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Centrepoint &lt;[email-masked]&gt;<br>
<strong>Sent:</strong> Wednesday, 20 January 2021, 10:51 am<br>
<strong>To:</strong> [email-masked]<br>
<strong>Subject:</strong> Re: [#2000445] - Need Refund<br>

<br>

</div>
<div style="font-size:14px">
<div style="font-size:14px">
<div dir="ltr">
<div dir="ltr">Hi Aisha,<br>
<br>
Thank you for getting in touch with us.<br>
<br>
With reference to order no # 6263570787.<br>
<br>
We sincerely apologise for the inconvenience caused to you.<br>
<br>
This is really unfortunate that you had received a wrong item in your purchase with us. We understand that you are sceptical about your future purchases.<br>
<br>
Please be assured as we have forwarded this issue to our concerned team and they are going to make sure you get your proper products for your future purchases.<br>
<br>
We would also request you to provide us some snapshots of the wrong item you have received along with the item name.<br>
<br>
We look forward to hearing from you.</div>
<div dir="ltr">
<br>
Your friends,<br>
The Support Team</div>
</div>
</div>

</div>
<br>

</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2000445