Subject: Ticket Assigned - Conversation with hello
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 20 Jan 2021 09:28:24 +0000

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hello hello                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hello Bot:  Hi Hello ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9627002766 Bot:    Your order status is  : Placed   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0501823441            12:27 AM, 07th Jan                   Hamza                   Hi, Thank you for contacting us.This is Hamza. How may I help you?            12:28 AM, 07th Jan                     hello                    Hello hamza           12:28 AM, 07th Jan                     hello                    I just placed an order and i want items to be gift wrapped when,  how can i do that           12:29 AM, 07th Jan                     hello                    Yes so i want items to be gift wrapped when they arrive xan yoy uodate it in the system           12:30 AM, 07th Jan                     hello                    Hello           12:31 AM, 07th Jan                     hello                    Any answer please           12:31 AM, 07th Jan                   Hamza                   Please know that our warehouse will pack the item in its original package, however you can pack you item when you receive it from the courier team           12:31 AM, 07th Jan                     hello                    I did not get you , please explain           12:32 AM, 07th Jan                   Hamza                   Please know that our warehouse will pack the item in its original package           12:35 AM, 07th Jan                   Hamza                   Is there anything else I can help you?            12:37 AM, 07th Jan                   Hamza                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:40 AM, 07th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1963908