Subject: New Reply Received - Delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 19 Jan 2021 13:54:38 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Delivery  Ticket comment <div>Yes I know that there are items which have been canceled from your side with no reasons, I’m talking about different ones which I haven’t received! I have included pictures of the order and circled the items that are missing. Not to mention the items I received
 unwrapped :)
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<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE4NDU4MTg1MCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.CIdIt_aseh20iD6dssZIaNqwVZqnxJ7QugI-sqsHfqM"><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE4NDU4MTg1MSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.xb-zS9-Da0dEag7OsJmbKQFfHqQH_RMc9hDjkhZ2_TU"><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE4NDU4MTg1MiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.lEMFZv4K9mA1bu_0SR1amqp-qMO4uQG1AFIJo7tMLgU"><br>
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<div dir="ltr">Sent from my iPhone</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Jan 19, 2021, at 4:05 PM, Centrepoint &lt;[email-masked]&gt; wrote:<br>
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<div dir="ltr">Hi Esraa,</div>
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<div dir="ltr">Thank you for your prompt response.</div>
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<div dir="ltr">We sincerely apologize for the inconvenience caused to you however, could you please let us know the exact name of the missing items in your order. As we have heard from our team at this time, they have advised us that all the items were sent
 successfully in this order except the 3 items that were cancelled on Nov 11, 2021 for which a refund amount of BHD 7.88 was processed successfully on Nov 18, 2021. If you still believe there is any other missing item in the order, please do let us know the
 name of the items.</div>
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<div dir="ltr">​We are looking forward to hear from you soon. Thank you for your help!</div>
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<div dir="ltr">Your Friends,</div>
<div dir="ltr">The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1783733