Subject: New Reply Received - Re: Your refund is on its way
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 19 Jan 2021 12:14:17 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Re: Your refund is on its way  Ticket comment <div dir="auto">Kindly see the attached screen shot </div>
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<div><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE4NDU0MDM4NywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.0E2AZaelyQaLNyI-rkkHBgbtpnqUa_o78K5zwdlgm8U" style="max-width: 100%"></div>
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<div>On Tue, 19 Jan 2021 at 3:36 PM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Rachna,<br><br>Thank you for getting in touch with us.<br><br>With reference to order no # 9627736945.<br><br>We would like to inform you that we have already processed the refund of AED 129 in the form of voucher code and please find enclosed your credit voucher code # 96277369450664754612.<br> <br>You can redeem the voucher at in 5 easy steps:<br> <br>Step 1 - Simply log onto<br>Step 2 - Start shopping<br>Step 3 - Add chosen items to the basket<br>Step 4 - Proceed to checkout<br>Step 5 - Apply promo code at Checkout<br> <br>Please be informed that this voucher can only be used once.</div>
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<div dir="ltr">Also, we would request you to kindly share the screenshot of the issue which you are facing while applying the voucher code.<br> <br>We thank you for your understanding and cooperation. </div>
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<div dir="ltr">Feel free to reach out to us if you need any further assistance.<br><br>Your friends,<br>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2000653